The Challenge
Enterprise Connect provides unified communications solutions to Fortune 500 companies. Their enterprise clients demand the highest levels of reliability, security, and regulatory compliance. Any downtime or compliance gap could result in significant contractual penalties and reputational damage.
With multiple regulatory frameworks to navigate including FCC requirements, STIR/SHAKEN mandates, and client-specific security requirements, Enterprise Connect needed a partner who could deliver enterprise-grade infrastructure with complete compliance assurance.
Key Challenges:
- Fortune 500 clients requiring 100% uptime guarantees
- Complex regulatory compliance across multiple frameworks
- Need for STIR/SHAKEN, FCC, RMD, and OCN compliance
- Enterprise-grade security requirements
- Real-time failover with minimal service interruption
The Solution
Enterprise Connect partnered with CalHive to build a fully redundant, compliant infrastructure that meets the most demanding enterprise requirements. The solution includes multi-region deployment, automatic failover, and comprehensive compliance coverage.
Multi-Region Redundancy
Geographically distributed infrastructure with automatic failover in under 10ms.
Complete Compliance Package
FCC compliance, STIR/SHAKEN, RMD registration, and OCN presence all included.
Enterprise Security
End-to-end encryption, SOC 2 compliance, and advanced threat detection.
SLA Guarantee
100% uptime SLA backed by service credits and dedicated support team.
The Results
Enterprise Connect has maintained 100% uptime since migrating to CalHive, with zero compliance gaps and zero security incidents. The infrastructure has successfully passed multiple client security audits and regulatory reviews.
Uptime
Zero unplanned downtime since deployment
Compliance
All regulatory audits passed without issues
Incidents
Zero security incidents or breaches
The compliance package has become a key selling point for Enterprise Connect, enabling them to win contracts with highly regulated industries including healthcare and financial services.
"CalHive has been instrumental in our ability to serve Fortune 500 clients. The 100% uptime guarantee and comprehensive compliance package give our clients confidence that their communications are in safe hands."
Robert Johnson
CTO, Enterprise Connect