Data analytics dashboard
CORE SERVICE

Intelligent Routing

AI-powered least cost routing that continuously optimizes your traffic for cost, quality, and reliability. Real-time decision making based on live performance metrics.

45%

Avg Cost Savings

99.5%

ASR Improvement

<50ms

Routing Decision

10K+

Routes Analyzed

Smart Routing Features

Advanced routing algorithms that adapt to real-time network conditions

AI-Powered LCR

Machine learning algorithms analyze historical data and real-time metrics to select optimal routes for every call.

Quality-Based Routing

Route based on ASR, ACD, PDD, and MOS scores. Automatically avoid poor-performing routes.

Dynamic Failover

Automatic route switching when quality drops below thresholds. Zero-downtime failover protection.

Prefix Optimization

Granular routing rules by prefix, time of day, and traffic type. Customize routing logic for your needs.

Real-Time Analytics

Live dashboards showing route performance, cost analysis, and optimization opportunities.

Custom Rules Engine

Define custom routing rules based on caller ID, destination, time, or any call attribute.

How Intelligent Routing Works

Our routing engine processes thousands of data points in real-time to make optimal routing decisions for every call.

1

Data Collection

Continuous monitoring of ASR, ACD, PDD, jitter, and packet loss across all routes.

2

AI Analysis

Machine learning models analyze patterns and predict route performance.

3

Real-Time Decision

Sub-50ms routing decisions based on current conditions and your optimization goals.

4

Continuous Learning

The system learns from every call to improve future routing decisions.

Analytics dashboard

Benefits of Intelligent Routing

Reduce Costs by Up to 45%

AI optimization finds the best balance between cost and quality, reducing your per-minute costs without sacrificing call quality.

  • Volume-weighted route selection
  • Time-of-day optimization
  • Carrier rate arbitrage

Improve Call Quality

Quality-based routing ensures your calls are routed through the best performing paths, improving ASR and customer satisfaction.

  • Real-time quality monitoring
  • Automatic poor route avoidance
  • MOS score optimization

Maximize Reliability

Redundant routing with automatic failover ensures your traffic keeps flowing even when individual routes experience issues.

  • Multi-path redundancy
  • Instant failover switching
  • Zero-downtime protection

Full Visibility & Control

Complete transparency into routing decisions with the ability to override or customize routing logic as needed.

  • Real-time dashboards
  • Custom rule creation
  • Detailed audit logs

Start Optimizing Your Routes Today

See how intelligent routing can reduce your costs and improve call quality.